Thanks Maarten van Doorn —a friend of mine worked with Clinton (she still does) and rumor is since he was in college he sat in bed each night and wrote down notes on notecards about the people he met and described them and he has something like 10k of them that he basically studies and can recite backward and forwards. Not sure how true it is but I do something similar and think back during the day who I met and what was going on. Fortunately for me, I work from home and the only human interaction I have is with my kid's families so it's not that hard. I’ve give you more details when we meet next week but my speech therapist recommended me doing this also to get over my stutter — focusing on someone else with an assignment to remember as much of what they say as possible helps you to be present in the conversation. Also in sales — same logic- if you hear a dog bark when you are talking to someone on the phone — on the next call start by asking about Ruffy as it quickly established trust. Man I could go on and on and on about this.